I am a senior manager with over 20 years’ experience in the Finance & Accounting, Commercial Control, Customer Relationship Management and Healthcare sectors.
I have built, led, and developed global service delivery teams in complex multi-customer environments where operational process transformation and the need to meet diverse service levels were a pre-requisite.
I have specified, established, and managed Shared Service Centres and re-engineered existing centres to drive transformation, enhanced service levels and create environments that ensure employee retention and career development.
My career to date has included working with companies such as Infineon Technologies, Delphi Grundig, IBM, Apple, Grupo Trofa Saúde and Klöckner Pentaplast.
I am focused on pursuing seamless customer experiences while building trusting relationships and strong/resilient teams.More...
Naomi Basson
Management Consultant@Naomi Basson Consulting
Verified
As an accomplished Management Consultant, I bring extensive experience in Organisational Change Management, Project Management, and Engagement. My career has been dedicated to driving meaningful change within organizations, fostering improved ways of working, and enhancing corporate culture.
With a proven track record of delivering successful projects, I excel in leading teams, managing stakeholder relationships, and implementing strategies that align with business objectives. My passion lies in making a tangible difference, ensuring that the changes I help orchestrate lead to lasting, positive outcomes for both the organization and its employees.
I thrive in dynamic environments where I can leverage my skills to solve complex challenges and inspire transformation. My ultimate goal is to contribute to projects that not only meet business goals but also create a more inclusive, efficient, and positive workplace.More...