Experienced IT professional with nearly a decade in software quality assurance, automation, and project management. Starting in IT desktop support in 2015, I advanced to QA Project Manager, leading testing initiatives and ensuring business requirements were validated before production. As a QA Lead, I managed cross-functional teams on complex telecom projects (federal & non-federal), collaborating with a Fortune 100 client to deliver critical solutions and strengthen business operations. Currently, as a Quality Engineering Lead, I specialize in API/UI automation using GitHub AI pair programming. PMP and Scrum Master certified, I bring a unique blend of technical expertise and leadership, making me well-suited for roles in Software QA, project management, or Agile coaching. Additionally, I have experience managing network security solution implementations, further strengthening my ability to lead diverse IT projects and solve complex challenges.More...