Omar Santiago Rodríguez García is a seasoned data analyst specializing in customer service at Johnson & Johnson, where he leverages his expertise to enhance customer experience and operational efficiency. With over six years of experience, Omar has a proven track record of transforming complex datasets into actionable insights, driving strategic improvements across the organization. His innovative approach and keen analytical skills have led to an increase in customer satisfaction scores over all the companies he has worked on. Omar holds an Agricultural Engineer degree which focus him on yield and is passionate about using data to bridge the gap between customer needs and business goals.More...