With a strong background in client services, operations, and holistic wellness, I bring a unique blend of administrative precision and empathetic care. At Resolution Therapy, I was responsible for overseeing client communication, calendar management, and customer inquiries—delivering prompt, professional, and personalized service.
I developed and facilitated training programs to enhance team performance, scheduled compliance sessions, and organized team-building activities. My role included conducting client outreach, managing outcomes, and ensuring seamless support for both clients and volunteers. I created and maintained an operations manual to streamline internal processes, demonstrating a strong focus on efficiency and impact.
Combining my administrative strengths with my passion for wellness, I also provided energy healing and trauma resolution sessions, creating safe, transformative experiences for clients. I marketed our services through compelling social media content and managed documentation using CRM tools and Excel to maintain accuracy and integrity in client records.More...