InterContinental London Park Lane
Company Employees
Elaine Candido Pozo
Virtual Assistant Services
Verified
Hello! Iā€™m Elaine Candido-Pozo, a highly skilled Virtual Assistant with over 20 years of experience in Business Support, Administrative Assistance, and Customer Service. Fluent in English and a native speaker of Brazilian Portuguese, I specialize in helping businesses thrive by providing efficient, reliable, and bilingual support. šŸ§© Core Services 1. Administrative & Business Support āœ” Document creation and formatting āœ” Data entry and spreadsheet management āœ” Report compilation and presentation preparation āœ” File organization and digital archiving 2. Customer Support āœ” Email and inbox management āœ” Responding to client queries (EN/PT) āœ” Appointment scheduling and follow-ups āœ” Client onboarding support 3. Email & Calendar Management āœ” Inbox clean-up and automation āœ” Calendar organization and booking systems āœ” Reminders, confirmations, and sync across tools šŸŒ Bilingual Communication Services 4. Translation & Transcription āœ” English ā†” Portuguese (Brazilian) āœ” Audio and video transcription āœ” Translation of emails, newsletters, or service guides 5. Client Communication & Engagement āœ” Bilingual correspondence āœ” Client support for international audiences āœ” Cross-cultural communication assistance āš™ļø Smart Workflow & Digital Support 6. AI-Powered Business Assistance āœ” Automation setup with tools like ChatGPT, Make āœ” AI-powered content drafts and emails 7. Social Media Support āœ” Bilingual post creation and scheduling āœ” Caption writing (EN/PT) āœ” Custom visual content using Canva (social posts, banners, templates) āœ” Engagement monitoring and report summaries šŸŽ Optional Add-ons (Available Upon Request) ā–« CRM updates and client tracking ā–« Blog or newsletter formatting ā–« Online form creation (Google Forms, Typeform) ā–« Light website support (Wix, WordPress updates) šŸ‡¬šŸ‡§šŸ‡§šŸ‡· Bilingual Add-Ons āœļø Translation Services Emails, newsletters, website copy EN ā†” PT (Brazilian Portuguese) šŸ’· Ā£0.12/word or flat rates for small projects (e.g. Ā£25 per page) šŸŽ§ Audio & Video Transcription + Translation Transcribe and translate interviews,More...