IT Business Development with nearly 2 years of hands-on experience helping improve Ganesha Operation’s internal ERP system for educational operations. Work closely with users and developers to turn needs into practical, tech-based solutions—handling everything from user requirements and feature design to UAT and project delivery. I’ve managed multiple Agile projects while staying hands-on with UI/UX design, SQL validation, and writing clear documentation i.e PRD dan CR documents to support feature/dashboard updates.More...