Rachel Kenny is a dynamic Customer Success Manager at Diligent, where she leverages over a decade of experience to enhance client satisfaction and retention. Known for her strategic problem-solving skills, Rachel has successfully led initiatives that increased customer engagement by 30% within her first year. Her commitment to fostering strong client relationships has positioned her as a trusted advisor in the industry. Outside of work, Rachel is passionate about mentoring young professionals and is an advocate for sustainable business practices.More...