As a Sr. Director, Customer Experience Strategist at Zendesk, I provide CX consulting to strategic enterprise accounts and prospects, helping them align their operational processes and technical capabilities to support their CX strategy at all touch points. I have over 6 years of experience in customer experience, end to end operations management, and technology enablement with leading Fortune 500 corporations.
I am a CX digital visionary with a demonstrated success in developing organizational designs, crMore...