Senior IT Project Manager and Business Analyst with 10+ years of experience, including the last 5 working 100% remote for US-based companies across technology consulting, SaaS, e-commerce, retail, hospitality, streaming media, and financial services. Proven track record leading cross-functional, distributed teams and delivering SaaS, MVP, AI, and software-migration initiatives end-to-end. Certified Scrum Master and Product Owner (CSM, CSPO) with strong expertise in Agile, Lean, PMI-based delivery, and SDLC management.
Experienced in bridging business and technical teams, aligning stakeholders, and driving execution from planning through production. Known for bringing structure to ambiguity, elevating delivery maturity, and leading disciplined User Acceptance Testing (UAT) as part of end-to-end delivery and release readiness. Highly proficient with enterprise project management platforms including the Jira ecosystem (Jira Software, JPD, JSM, Confluence), monday.com, ServiceNow, Asana, and Azure DevOps. Recognized for clear communication, operational rigor, and delivering measurable results in fast-paced, globally distributed environments, leveraging automation and data-informed decision-making to improve delivery outcomes.
š¹ Key Impact Highlights
ā¢ U.S. Tech Consulting Firm (via Peeplo) ā Improved service levels and visibility through Jira dashboards, JSON automations, and end to end SaaS MVP and migration delivery with UAT coordination.
ā¢ Innovando (Google Partner) ā Implemented monday.com and Agile standards, leading UAT and production validation for AI MVPs and PoCs.
ā¢ Fortune 200 Risk Firm ā Built 50 plus automated workflows, improving UAT traceability, compliance, and operational control.
ā¢ Jetstereo (B2B B2C Retailer) ā Raised SLAs from under 70 percent to over 90 percent by optimizing logistics, import export workflows, and ERP validation.
ā¢ Sandals Resorts ā Reduced technical backlog by 66 percent and coordinated UAT and go live readiness across 45 plus applications.
ā¢ UNITEC University ā Led ISO 9001 aMore...