Gen AI expert, IT Manager & Senior Software Engineering Leader with 23 Years of Experience. Driving Cross-Functional Collaboration, Product Innovation, and Customer Success.
Designed and developed AI-First E-commerce store that guides the customers through their shopping journey and assist them in product queries, product recommendations, answering product compatibility questions, store policy related queries and generic astronomy topic questions all within the same interface. The AI interface is always available to the customer and the customers can do their shopping directly from this chat interface by just typing few queries and requests.. They can add the selected products to cart, do checkout and complete their payment.More...