I am a dedicated hospitality professional with expertise in café operations, front office management, food and beverage service, and virtual assistance. I hold certificates in Professional Cookery and Hospitality Management, which have provided me with a strong foundation in customer service and operational efficiency.
My experience includes working as a receptionist, culinary Intern, food and beverage intern, and front office intern, allowing me to adapt to fast-paced environments while ensuring high-quality service. As a café operator, I oversee daily operations, maintain health and safety standards, and strive to create an exceptional guest experience.
In addition to my hospitality background, I have developed strong virtual assistance skills, handling tasks such as pipeline coordination, document preparation, inbox and calendar management, and research. I am also continuously learning and have recently expanded my knowledge in machine learning to explore ways technology can enhance business operations.
I am passionate about efficiency, attention to detail, and delivering outstanding customer experiences, and I thrive in roles that allow me to combine organization with service excellence.More...