Darragh Granston is the Customer Operations Manager at Impact Buying, where he spearheads initiatives to enhance customer satisfaction and streamline operational processes. With over a decade of experience in the retail sector, Darragh has a proven track record of driving efficiency and fostering strong client relationships. His innovative approach to problem-solving has resulted in a 20% increase in customer retention over the past year. Outside of work, Darragh is passionate about sustainable business practices and frequently speaks at industry conferences on the importance of ethical sourcing.More...