I am a dedicated advocate of customer satisfaction with a deep interest in User Experience.
With a strong background in customer service, I am passionate about empathizing with users and create personalized, valuable experiences delivering effective solutions that meet their needs. My interest in understanding customers and their behavior has grown significantly through these experiences, leading me to pursue training in UX and Psychology.
Working in back office roles has also helped me to refine my problem-solving and analytical abilities,
optimizing processes through supportive roles and ensuring quality assurance across different areas.
I enjoy being part of collaborative environments, as I find great value to the dynamic of working with diverse teams from around the globe. This exposure has broadened my perspective and inspired me to find innovative solutions by embracing different viewpoints.
Beyond my professional interests, I am deeply inspired by arts and wellness. I studied graphic and multimedia design and enjoy exploring creativity. Maintaining a healthy and balance lifestyle, is important to me, as I integrate into both my professional and personal pursuits.
My personal commitment to healthy living further complements my professional ethos, fostering a balanced approach to both life and work.More...