Director - Cybersecurity Delivery@LTIMINDTREE LIMITED
Verified
As a Director of Cybersecurity -Delivery Governance for customers in Banking & Financial services and Insurance vertical across Americas, am responsible for:
1. Protecting the turf by:
A. Ensuring continual service renewals, and retaining existing contacted revenue.
B. Ensure CSAT by continual adherence to all SLA, KRA.
C. Value add with inhouse developed accelerators enhancing productivity.
D. Push for automation
2. Effect 'Delivery Led Growth' consulting and suggesting enhanced tools, processes, technology.
3. Industry benchmarking using 'Security Maturity Assessment' and working towards the upscale plan to achieve.
4. Achieve 'Operational Efficiency' by better Pyramid growth and ratio.
5. Agility towards BAU Transition readiness with effective rotation plan.
6. Industry relevant workforce by actively engaging with CoE to train and deploy.More...