Juliana Shoup is a dynamic Senior CRM Specialist at Hunter Industries, where she spearheads innovative customer relationship strategies to enhance client engagement and drive sales growth. With over a two decades of experience in CRM systems and data analytics, Juliana has successfully led multiple cross-functional teams to implement cutting-edge solutions that have increased customer retention by 30% over the past year. Skills include the SugarCRM, Salesforce and Account Engagement platforms. Her expertise in leveraging technology to personalize customer experiences has positioned Hunter Industries as a leader in the industry. Juliana holds aa Associate of Applied Science in Electronics Engineering and is currently finishing her Bachelor of Science in Cloud Computing and Solutions at Purdue Global University.More...