I work in Customer Success and Account Management, helping B2B SaaS customers onboard successfully, adopt key features, and grow long-term value.
What I do:
Customer Success and Onboarding: Leading onboarding, training, activation, and lifecycle management
Account Management: Owning portfolios, upselling and expansion, retention
Sales Leadership: Developing teams, driving pipeline performance, improving processes
Cross-functional experience with product, marketing, sales, legal and engineering.
Sales and Martech power user: Salesforce, Hubspot, Marketo, Klaviyo, Power Bl
Examples
At Lumen, managed 20+ B2B accounts and partnered with top developers to secure $1.2M+ contracts.
At CenturyLink led top sales team to record sales while maintaining 95%+ NPS
Achieved 120%+ of annual quota while managing relationships with third party resellers and big-box partners for AT&T
What I'm looking for
I am based in Sweden and open to Account Management, Customer Success, or Partner roles in tech, telecom or other growth-oriented companies. As a native speaker | preter roles where the work language is English.More...
Charles Nicholson
Creative Director, Copywriter, and Designer@Aiminity
Verified
Creative Director specialising in branding, copywriting, and content design. Experienced in managing design teams and overseeing all creative output, from website copy to multi-channel and AI-assisted content creation. With a strong background in marketing, I deliver campaigns and content that strengthen brand identity across digital platforms and drive measurable engagement.More...