Ashley Odell is a dedicated Underwriting Service Assistant at State Farm®, bringing over seven years of experience in customer service, including a background as a former chat representative with Home Depot. Throughout her career in online chat support and call centers, Ashley has developed strong communication and problem-solving skills, while consistently delivering excellent customer service. In her current role at State Farm®, she utilizes her expertise in risk assessment and policy development to evaluate potential clients, determine policy terms, and collaborate closely with agents and brokers to ensure all underwriting procedures are followed with precision. Ashley is known for her attention to detail, analytical skills, and ability to efficiently manage tasks. She is also a fast typist and has hands-on experience with clerical work and data entry. A committed honor roll student at Strayer University, Ashley is one class away from completing her Master’s in Business, demonstrating her ongoing professional growth and dedication to both personal and career development. She continues to excel in her role, consistently meeting targets and contributing to the success of the State Farm® team.More...