I’m a B2C marketer and Customer Success professional with over 14 years of experience across in-house and customer-facing roles. I love helping organizations reach their full potential by driving strategic initiatives and finding ways to scale and optimize processes. I thrive under pressure, enjoy solving problems, and have a solid track record of working closely with customers and internal teams to deliver measurable results. Managing multiple projects simultaneously is one of my strengths—I stay focused, organized, and committed to providing meaningful outcomes.
On top of my CSM experience, I’ve also worked in-house, focusing on customer retention for B2C companies. I’m passionate about using data to uncover insights and craft smart strategies, particularly across email, SMS, and mobile marketing. Helping brands connect with their customers and build loyalty is what I love to do!More...
Leonardo Ferreira
Backend Engineer@HockeyStack
Verified
Experienced Software Developer and CTO adept in bringing forth expertise in design, creation, testing and maintenance of software systems. Equipped with a diverse and promising skill set. Proficient in various platforms and languages and experienced with the latest cutting- edge development tools and procedures. Experienced managing small teams and developing new businesses. Able to effectively self-manage during independent projects, as well as collaborate as part of a productive team.
I have already developed software using JavaScript, TypeScript, Node.js, PHP, Python, Java, Objective-C and Swift. Worked with clouds AWS and GCP, technologies like Docker, Serverless, Firebase, Terraform, and many more.More...