Hi, I’m Quinn — Operations Manager at Hive Technologies Inc. I lead a high-performing team focused on optimizing internal workflows and driving operational efficiency. With over three years of experience in operations management, I specialize in implementing innovative solutions across Fleet Management, Payment Collection, Onboarding, and Sales Processes.
At Hive, I’ve led initiatives that improve both customer and team experiences, leveraging tools like Retool, Airtable, and Stripe to manage payments, product transitions, and real-time data tracking. My work includes everything from MVR and Argyle screenings to handling tickets, tolls, and delinquent account outreach. I also manage inbound support, email communications, and arrival logistics to ensure seamless service delivery.
Core Competencies:
Operations Management
Customer Experience & Support
Payment Systems (Stripe, Airtable)
CRM & Account Management
Process Optimization
Fleet & Background Screening (MVR, Argyle)
Customer Outreach & CollectionsMore...