Highly skilled, analytical, and multifaceted professional, offering more than 25 years of experience in IT support and operations, including database administration, project management, systems solution architecture Design and implementation, and programme administration.
Successful at handling various projects while ensuring on time and under budget delivery. Knowledgeable of ITIL service principles, networking, security, acquisition, contracting, and service level agreement (SLA) negotiation.
Strong leader recognized for establishing, training, motivating, and enabling global teams to achieve established goals across complex and evolving environments.
Proficient in the effective engagement and negotiation with both internal and external stakeholders at all levels, including influence and identification of commercial requirements in the development of bespoke IT solutions.
Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.More...