Service Desk & Technical Support Specialist with 8+ years of experience in customer service, technical troubleshooting, and client retention across telecom and banking industries. Skilled in VoIP provisioning, network diagnostics, and incident management under strict SLAs. Proven record of reducing escalations, improving retention, and maintaining high customer satisfaction. Strong communicator with analytical and problem-solving mindset.More...
Sunshine Esoen
Recruitment Associate@Helpware
Verified
Yevheniia Alizada
Senior Recruitment Specialist@Helpware
Verified
Mariia Kovalevska
Graphic Designer@Self Employed
Verified
Senior Graphic & Brand Designer with 9+ years of experience helping startups and growing companies build clear, scalable visual identities.
I specialize in brand identity systems, logo design, UI/UX, website design, packaging, and conversion-focused digital assets. I work closely with founders, marketing teams, and product teams to translate business strategy into visual systems that increase recognition, improve engagement, and drive measurable growth.
I’ve led 50+ branding and digital projects across wellness, tech, cybersecurity, logistics, hospitality, and retail — delivering results such as higher conversion rates, stronger brand consistency, and increased user engagement.
Comfortable in remote, fast-moving environments. I combine structured design thinking with AI-enhanced workflows to move efficiently without sacrificing quality.
Open to collaborations, long-term partnerships, and ambitious early-stage teams building something meaningful.More...
Ana Lucía Álvarez
Team Lead@Gracenote
Verified
Ana Lucía Álvarez is a seasoned professional in the marketing and media/entertainment industry, currently holding the position of Team Lead at Gracenote. With a strong background in product development and project management, she plays a pivotal role in driving the team towards achieving their goals and objectives. Ana possesses exceptional leadership skills, demonstrating the ability to manage and motivate a team effectively. Prior to Gracenote, she has held various roles in team leadership and product development, honing her skills in these areas. Ana holds a degree in Textile Design and a Master's in Marketing and Communication. Her expertise lies in streamlining processes, strategic planning, and fostering a productive and positive work environment.More...