SKILLS
Six Sigma Green Belt Certified
People Management and Stakeholder Management
Solutioning and Strategy Expert
Customer Relationship
Management
Business Process Streamlining
and Improvement
Speed to Execute
Resource and budget planning
Project Management
Excel and PPT certified Guru SAP, Salesforce, CRM expert Leadership Development Platform migration specialist Lean
Resource planning/hiring
attrition analysis
Dynamic leader with a proven track record at Genpact, excelling in corporate strategy and operations management. Spearheaded innovative learning and development programs, impacting employees globally, and managing teams to exceed SLAs through strategic process improvements. Expert in stakeholder management, project management, people leadership, Microsoft applications and business process streamlining. Advanced proficiency in transition management, resource planning, SOL ID's and and various software platforms.
WORK HISTORY
8/2024 - current.
Operations Director at the Hazleton Area School District supporting the Superintendent directly on Project Management, Business Development and strategy/solutioning.
SENIOR MANAGER/DIRECTOR OF CORPORATE 04/2022 to 08/2024 STRATEGY
Genpact | US Remote
Responsible for corporate strategy and business development as it relates
to DEI and leadership growth in the United States, Latin America, Canada,
South Africa and the United Kingdom. The total employee headcount across these regions totaled 20,000.
Design, develop and implement innovative strategies, programs and
initiatives with proven impact; Integrate these strategies into all aligned business functions and verticals and processes by partnering with people leaders across the globe. Leverage data and metrics to measure and report out progress to Senior Leadership. Provide Senior management and operational support around budget planning, and contract management. Develop new and manage preexisting external partnerships with organizations on research, recruiting, insight, best practiMore...