Results-driven customer success professional with the ability to provide exemplary and proactive support to internal and external stakeholders. Exceptional skills and experience in sales support, customer service and process management across a variety of industries with proven ability to build trusted relationships with clients. Customer service focused using detail-oriented, interpersonal and problem-solving skills to meaningfully impact organization and customer growth and success while managing multiple projects simultaneously.More...
Abby Gonzalez
Interim Test Lead@HawkEye 360
Verified
John Litton
Operations Executive, Cross-functional@John W. Litton Enterprises, LLC
Verified
I am an operations executive with over 25 years of experience specializing in strategic planning and business development across security and defense sectors, with particular expertise in the Middle East region.
My career combines distinguished military service as a Lieutenant Colonel in the United States Marine Corps (1996-2021) with successful private sector consulting work.
My key achievements include:
- Managing a $25B+ Foreign Military Sales program while serving as Chief of Staff at the US Embassy in Abu Dhabi
- Securing and managing contracts worth $700K+ through vulnerability assessment projects in my consulting work
- Successfully negotiating a multi-year contract extension valued at up to $40M
- Leading organizations ranging from 12 to 3,000 personnel across multiple roles
- Directing 400+ missions across 4 regions as Branch Director of Military Deception
I hold an MBA from Webster University and a BS in Geography from Texas A&M University, and have received numerous military honors including the Bronze Star and multiple Meritorious Service Medals.
Currently, I operate John W. Litton Enterprises, LLC in the UAE, providing strategic advisory services to defense and aerospace clients across the Middle East region.
My client portfolio includes notable organizations like Onebrief, RAIN Defense + AI, and HawkEye 360, where I leverage my expertise in military planning, artificial intelligence, and space-based RF data analytics.More...