Harvard Maintenance
Company Employees
Marc Richardson
Site Manager @IST Management
Verified
Operations Specialist | Systems Liaison | Administrative Strategist I help teams translate complex requirements into clear, actionable workflows. With 19 years in corporate services at BNY Mellon, I’ve supported vendor risk assessments, departmental recovery plans, access provisioning, and global tech rollouts—always from the business side, never buried in IT. I began by modernizing legacy reporting systems and later developed inbound tracking software adopted across NY and CT offices—earning a ClientFirst award and promotion to Assistant Treasurer. I went on to lead the business-side rollout of a global reservations system and became its process owner in production, managing vendor relationships and support playbooks. I’m looking for remote work that values clarity, autonomy, and operational maturity—not stretch roles, but structured environments where I can contribute meaningfully without chasing intensity.More...