• Organized and directed the technical data export for 300+ clients during migration efforts.
• Developed automated testing suite using SmartSpec (Selenium-based tool) to reduce repetitive manual tasks and improve quality of release code. Latest application suite can run 75% of application functionality and takes less than 1 hour to execute.
o Created over 250 automated test scripts across 2 payment channels and 3 applications testing API and Front end web browser-based applications using a selenium based tool with cucumber and gherkin integration.
• Overseeing performance testing
o Conducted monthly release-based performance tests at least 10 per year
o Performed analysis and reporting tasks on all tests
o Created new tests and data manipulation to coincide with changed or new functionality
• Spearheaded Change Management processes, managed over 300 ServiceNow change tickets
• Ensured PCI audit compliance and provided evidence and application access as required
• Managed penetration testing cycle and provided necessary documentation.
• Facilitated agile ceremonies, including sprint planning, stand-ups, and retrospectives for two agile teams concurrently.
• Triaged production issues and handled configuration requests from business partners.
o Addressed and closed over 300 Kanban-style production support tickets in 2 years
• Promoted a collaborative team culture, driving productivity and knowledge sharing.
• Mentored 2-4 junior team members or contractors thru agile ceremonies, application functionality institutional knowledgeMore...