María Sol Fernandez Villanueva is a Senior Healthcare Data & Operations Analyst with 5+ years of experience in telemedicine, digital health systems, and configuration validation. She specializes in manual configuration accuracy, SLA-driven workflows, and operational quality improvement, having increased departmental QA performance from 95% to 99% through process optimization and high-precision validation frameworks.
She currently works in telehealth operations, where she supports product configuration, data integrity, client onboarding enablement, and complex system workflows using tools such as Salesforce, Jira, Power BI, and Excel. María also has strong experience training clients and internal stakeholders, and actively participates in recruitment and interview processes, helping evaluate candidates and improve team readiness.
She is recognized for her analytical mindset, autonomy, and structured approach to problem-solving, with a strong ability to work in remote-first and international environments. She is a native Spanish speaker, fluent in English and Italian, Advanced in Mandarin Chinese and holds EU work eligibility through Italian citizenship.
Outside of work, María enjoys roller skating and archery.More...