Overhauled a busy restaurant's training program to include streamlined and direct goals and milestones, with clearly defined parameters and standards. Developed new educational materials. Responsible for implementing continuing education programs and overseeing day-to-day training scheduling and feedback.
Over a decade and a half of experience in the food and beverage industry covering multiple roles from host to manager, with the most recent certification being Sommelier.
Specializes in working within a team to identify specific problems and develop coordinated solutions with measurable impact. Experienced with opening new businesses/ventures and familiar with the targeted and time-sensitive problem solving required in systematizing such an enterprise.
Additional professional experience with writing and copy-writing (screenwriting, creative, creative non-fiction), and editing (real estate memorandums and PPMs, promotional brochures).More...