I am a strong believer in learning. I have spent over a decade in BPO industry working my way up diligently from rank and file to support and leadership positions. The exposure I had from these experiences enlightened me that one has to continuously improve his/her niche and not remain constant in this ever changing world. The learning and development I have acquired has truly molded me into a customer service professional. Also, having to work from home really opened up a lot of opportunity to spend more time with family while hustling and grinding at work. With this being said, my skill set acquired from the experience I had will help your company achieve tasks, reach key indicators and add value to your customers and to the business.More...