Get Hoptimized
Company Employees
Idongesit Brown
Project Manager/Marketing Assistant/Podcast Production and Management
Verified
I equip fast-moving businesses with the support they need to cut administrative time by 50% enabling prioritization of the work that truly fuels growth. In the last 5 years, I've worked in marketing support roles and helped build systems that keep running like a well-oiled machine. I do most of the heavy lifting by stepping into the integrator role: not just managing tasks, but owning outcomes and connecting the dots across content, client work, and team processes. Find my core areas below; #1 - Organizational Backbone 🛠️ Track and optimize subscriptions, refunds, and billing (CRMs my playground). 🛠️ Build and maintain SOPs so nothing falls through the cracks. 🛠️ Set up products and workflows on GHL for new launches (with guidance, then autonomy). #2 - COO’s Brain for Data & Coordination 📊 Prep daily/weekly reports that get used (no busywork). 📊 Assign and track team tasks in Monday, Click Up or Asana (based on KPIs, not guesswork). 📊 Manage the COO’s inbox and calendar—filter the noise, highlight what truly matters. #3 - Fix What Others Ignore 💡Be the last line of defense for tricky customer issues (refunds, escalate, and resolutions). 💡 Identify process gaps—then improve them (automations, templates, better docs). 💡 Keep the graphics and content pipeline humming (no duplicate images, request clear briefs). 💡 SEO management and support #4 - A-Z Podcast Management and Production Tools I work with ✅ Zapier: for fast, reliable automations using filters, paths, delays, and webhooks. ✅ GoHighLevel (GHL): setting up automations, pipelines, lead forms, and follow-up tasks. ✅ Vapi (Inbound and Outbound calls): for voice-based AI automations (e.g., appointment confirmations, lead qualification via calls, and data sync to CRMs). ✅ Airtable: creating powerful bases with formulas, linked records, automations, scripting, and client dashboards (interface). ✅ Project Management Tools: Click Up, Asana, Monday.com, Google Workspace, Slack ✅ Website, SEO, Email, and eCommerce: WordPress, Squarespace, MailChimp, Keap InMore...