Workforce management engagement specialist@Geotab Inc USA
Verified
With over 12 years of experience in the customer service industry, I began my career as a Floral Supervisor at the prestigious five-star, five-diamond Wynn and Encore in Las Vegas, Nevada. My foundation in luxury service honed my attention to detail, communication skills, and commitment to excellence. Transitioning into the tech industry, I have held roles as a Technical Customer Service Specialist, QA Analyst, and Real-Time Workforce Management Analyst. I currently serve as a Workforce Management Employee Engagement Specialist, where I combine my passion for people with data-driven strategies to enhance employee experience and operational efficiency.More...