GA
Gens Aircons, Mobi cycle
Company Employees
Gerard Genis
Business owner
Verified
Gerard Genis, despite the challenges posed by the global pandemic, your business has seen significant growth over the past year. Your commitment to digital transformation has proven successful with a 30% increase in online sales. However, there are areas that require attention - customer service and product diversification. Customer complaints have risen by 10%, largely due to delivery delays. We recommend investing in more reliable delivery partners and enhancing customer service training. Additionally, a focus on product diversification can potentially tap into new markets and increase revenue. Overall, the business is in a strong position, but these improvements can help ensure continued success.More...