Specializing in Business Operations, with a strong focus on optimizing workflows across marketing, sales, and customer success to
enable growth and efficiency. Skilled in translating client needs into clear, actionable strategies while designing scalable processes that
enhance both customer experience and business performance. Adept at turning data into actionable insights to guide decision-making
and drive continuous improvement. Proven ability to improve customer satisfaction and loyalty through post-sales engagement
strategies, cross-functional alignment, and service delivery optimization. Committed to empowering people not only through smart use
of technology but also by fostering a culture of wellbeing, inclusion, and continuous development. Expertise includes digital marketing,
CRM systems, and sales enablement—supporting the alignment of strategic vision with seamless operational execution. Experience in
using data visualisation tools (e.g., Tableau, Power BI) to report on key performance metrics and identify trends. Proven track record in
improving MarCom delivery, strengthening pre-sales initiatives, and elevating post-sales engagement through process efficiency and
team enablementMore...