Creative Problem Solutions and Customer-Centric Designer
Verified
Mar Rosales is a seasoned Creative Problem Solutions and Customer-Centric Designer with over a decade of experience in transforming complex challenges into innovative solutions. Based in the U.S., Mar is known for their ability to blend design thinking with strategic insights, driving user engagement and satisfaction. Outside of work, Mar enjoys hiking and exploring new cultures, drawing inspiration from diverse perspectives.More...
Erik Fritzler
Principal Infrastructure Architect@Frontier Airlines, Inc.
Verified
Technically sophisticated and accomplished professional with experience in leading overall IT operations in architecture, engineering, cybersecurity, artificial intelligence, and cloud.
Expert in developing innovative solutions and technology plans that provide value, align with business objectives, and follow industry best practices.
Proven track record of success in managing high-profile projects, leading cross-functional teams, re-engineering processes, and defining IT strategyMore...
Chrystal Foster
Flight Attendant/ Customer Service Support@Frontier Airlines
Verified
Chrystal Foster, in her dual role as Flight Attendant and Customer Service Support at Frontier Airlines, is responsible for ensuring the safety and comfort of passengers during flights, as well as providing high-quality customer service. She ensures compliance with safety procedures, manages in-flight services, and addresses customer inquiries and complaints. Her role is crucial in enhancing customer satisfaction and loyalty, as well as maintaining the company's reputation for excellent customer service. Her performance is evaluated based on her ability to manage unexpected situations, her interaction with customers, and her adherence to company policies and procedures.More...
Teresa Callahan
Flight Attendant@Frontier Airlines
Verified
Dennis Wyllen
Flight Attendant@Frontier Airlines
Verified
Dennis Wyllen is all about kindness, connection, and a good laugh—whether onboard or online. A seasoned aviation professional, he brings over two decades of experience both in the skies and behind the scenes. After an early retirement from a management role at a major legacy carrier’s corporate headquarters, Dennis launched his second act as a Flight Attendant with Frontier Airlines—combining leadership, operational insight, and top-tier customer care on every flight.
With a degree in Mass Communications and a passion for people, he’s known for turning travel into a memorable, positive experience. Dennis believes in kindness, humor, and a first-class attitude toward life. Outside of work, he enjoys traveling the world, snapping scenic photos, and doting on his three French Bulldogs—Rose, Sofia, and Dorothy—aka The Golden Girls.More...
Rainese Varner
Customer Service Agent@Frontier Airlines
Verified
I am a dedicated customer service agent at Frontier Airlines, committed to providing exceptional support to passengers with professionalism and care. With strong communication skills and a problem-solving mindset, I excel in assisting travelers with reservations, check-ins, and inquiries, ensuring a smooth and stress-free experience. My ability to remain calm under pressure and handle challenges efficiently makes me a valuable asset to both the airline and its customers. Passionate about delivering top-tier service, I take pride in creating a welcoming and positive travel experience for all.More...
Perri Baten
Property Administrator@storypoint
Verified
I am a dedicated Property Administrator at StoryPoint Fairfield, where I efficiently manages daily operations. With over three years of experience, I excel in optimizing processes and enhancing resident satisfaction. I hold a Bachelor’s degree in Human Development from State University of New York at Oswego.More...
Cheri DeWitt
Customer Success Manager
Verified
This executive summary provides an overview of the current customer success initiatives and key metrics. Currently, our customer retention rate is at 85%, which is a 5% increase from last quarter. Our Net Promoter Score (NPS) has also improved by 10 points, indicating higher customer satisfaction. However, there are areas of improvement identified such as response time to customer inquiries and complaint resolution, which are slightly below the industry average. We are also in the process of implementing a new customer success platform to streamline our processes and improve customer engagement. The focus for the next quarter will be on improving our response time, enhancing customer engagement, and fully implementing the new platform.More...
Dylan Cleppe
CEO & Co-Founder@OneStop Northwest LLC
Verified
Dylan Cleppe is the CEO and Co-Founder of OneStop Northwest LLC, a leading company that offers comprehensive solutions for businesses. With an entrepreneurial spirit and a passion for driving growth, Dylan has successfully established a reputation for strategic leadership and innovative thinking. He has a proven track record of managing operations, building high-performing teams, and delivering results in a competitive marketplace. Prior to founding OneStop Northwest, Dylan had an extensive career in the corporate sector, where he honed his skills in project management, strategic planning, and business development. He is known for his commitment to excellence, his ability to identify market opportunities, and his strong focus on customer satisfaction.More...
Anita Overgaard
Database and web administrator@State government Colorado
Verified
As Anita Overgaard, my achievements as a Database and Web Administrator at the State Government of Colorado include successfully managing and maintaining the state's database systems, ensuring data accuracy, security, and accessibility. I have also efficiently handled the state's web administration, ensuring optimal performance and user-friendly interface. I have successfully implemented several upgrades and system improvements that have significantly improved the efficiency of the state's digital operations. Additionally, I have led numerous training sessions to enhance the technical skills of the staff.More...