IT Program Manager - Service Delivery Strategy & Operations@Northrop Grumman Corporation
Verified
leads the strategic direction and operational alignment of IT service delivery across a complex enterprise. Drives initiatives that enhance service performance, elevate the employee experience, and ensure IT capabilities support broader business goals. work includes:
• Developing and executing service strategies that integrate ITSM best practices and modern digital tools like ServiceNow and AiOps.
• Building cross-functional governance models to align IT infrastructure, cybersecurity, and service delivery efforts.
• Establishing data strategy and governance, with a focus on creating actionable insights from ITSM data to guide decision-making.
• Leading transformational programs, including the rollout of Service Intelligence, service health metrics, and predictive analytics capabilities.
• Orchestrating cross-team collaboration, working closely with service owners, operations managers, and data professionals to standardize KPIs, monitor service health, and improve operational efficiency.More...
Adrián Céspedes
Freelancer Videographer, 2D animator, and podcast editor
Verified
Creative director and video editor with 10+ years in the audiovisual industry, working with top brands like McDonald's, Cinemark, Stella Artois, and Unilever. I specialize in editing, motion graphics, and animation—leading teams and delivering high-impact content for social media, ads, and digital platforms.More...
Mira Francis
Senior Graphic Designer
Verified
Creative mind with a sharp eye for design. I craft brands, build visuals, and shape digital experiences that connect.More...
Jean Michel Fages
Filmmaker@Freelance (Self employed)
Verified
Jean Michel Fages is a highly accomplished, self-employed Freelance filmmaker. With a rich and varied career in the film industry, he has honed his skills in directing, screenwriting, editing, and production. Jean Michel has a unique, creative style that sets his work apart, and his films often delve into profound themes and narratives. He is known for his meticulous attention to detail, his ability to capture the human experience in its rawest form, and his commitment to pushing the boundaries of cinematic storytelling.More...
Ankna Kaul
Customer & Operations Excellence Management- Talent Development
Verified
Ankna Kaul is a dynamic leader in Customer & Operations Excellence Management, specializing in Talent Development. With over a decade of experience, she has successfully spearheaded initiatives that have enhanced operational efficiency and nurtured high-performing teams across global markets. Ankna's innovative approach to talent development has resulted in a 30% increase in employee engagement and a 25% improvement in customer satisfaction scores. She is passionate about leveraging data-driven strategies to foster a culture of continuous improvement and excellence.More...
Lesia Kaplan
Content Creator@Fast Train Media
Verified
I create short-form videos and content strategies for experts looking to grow their online presence. With a background in brand marketing and running my own consulting business, I focus on clear, engaging content that drives results.
Currently, I create content part-time for London Cheapo and am open to new collaborations with experts ready to build their brand on social media.More...
Omer Can Yigit
Senior Javascript / UI Engineer
Verified
Has almost 10 years experience about the web development and wants to help people.More...
Marian Bolous
AI Cheif officer * Data Analyst * AI engineer * Growth & Creativity strategist * writer@SLP Cornerstone Ltd
Verified
Marian Bolous is a highly accomplished and driven professional with extensive experience in the field of AI, data & delivery management and business administration. She has a proven track record of managing large scale projects and implementing effective value stream strategies. Marian holds a degree in IT, cybersecurity, AI, and Business Administration and has worked for several reputable companies where she has honed her skills in analytics , budgeting, and project reporting and analytics. Her strategic thinking, leadership abilities, and strong communication skills have consistently helped businesses improve their return on investment and achieve their goals. Marian is also known for her dedication to continuous professional development and her commitment to upholding the highest standards of delivery and innovation.More...