Galina Valkanov is a seasoned Technical Customer Support Specialist at Foundever, where she excels in enhancing the customer experience for Samsung's online sales division. With over seven years of experience in troubleshooting and resolving complex technical issues, she has become a pivotal link between the company's innovative products and its global consumer base. Galina's expertise in digital communication and her commitment to customer satisfaction have consistently driven increased sales and customer loyalty. Her proactive approach and adept problem-solving skills have earned her recognition as a leader in the field, making her an invaluable asset to the team.More...