Michelle Liebau is a seasoned Customer Success Manager with over a decade of experience in driving client satisfaction and retention in the wireless sector. Michelle's innovative approach to customer relationship management has been instrumental in developing scalable solutions that enhance user experience and foster long-term partnerships. Michelle is a purpose-driven leader who has been recognized with multiple leadership and MVP awards. Michelle currently serves as the Community Engagement Chair for the Pittsburgh Walk to End Alzheimer’s, driving community engagement, volunteer retention, and top-tier fundraising outcomes.More...