Focal Systems
Company Employees
Chad Holdridge
Director of Solutions Engineering @SymphonyAI
Verified
I help companies leverage AI, automation, and data-driven processes to drive efficiency, scale customer success, and deliver measurable ROI. With over 20 years of leadership experience—spanning SaaS, AI solutions engineering, retail innovation, and global customer support—I bring a cross-functional, results-focused approach to every project. I’ve worked closely with enterprise clients and global retailers to implement cutting-edge computer vision, machine learning, and inventory optimization tools. I specialize in blending technical expertise with customer-centric strategy to ensure successful onboarding, product adoption, and long-term value realization. If you’re looking for a seasoned consultant or fractional leader who can drive adoption, automate workflows, or lead mission-critical deployments—let’s connect. ⸻ What I Offer: • AI Solutions Strategy & Implementation (Computer vision, data automation, machine learning integration) • Python & Excel Workflow Automation (Custom scripts, PDF & data extraction, web scraping, process tools) • Retail & Inventory Optimization Consulting (C-suite engagement, analytics, forecasting, SOP creation) • Customer Success Leadership (Onboarding, training, KPI tracking, retention strategy) • Freelance/Contract Availability: 8-10 hours/weekMore...