Customer-centric.
Like to help people to better understand APIs and to integrate new technologies to their OpsMore...
Joanie Faucher
COO
Verified
I'm an operations kinda girl. I believe numbers don't lie, but they don't tell the whole story either. I feel it takes the perfect balance of data analysis, business knowledge, and good instincts (developed over years of experience) to provide the best operational solutions. I strive to understand how things work and how we can collectively make them better so teams can thrive. I develop processes that align the needs of the company with the long term satisfaction of the employees.
After more than 15 years of experience in operations, I know a thing or two about getting projects done.
Few other essential things to know about me:
- I take pride in providing leadership and positivity to the teams I work with.
- I'm a Project Manager at heart with a love for spreadsheets and coloured post-its.
- I look at the bright side and focus on collaborative problem-solving.
- One of my superpowers is translating a vision into a complete approach and achievable KPIs.More...