Erica Smith currently holds the position of Vice President Operations at Global Learning Systems, a leading provider of security awareness and compliance training programs. With over two decades of experience in operational management, Erica brings a wealth of knowledge and expertise to the company. Her key responsibilities include streamlining processes, overseeing daily operations, and driving operational excellence. In her spare time, Erica enjoys reading, traveling, and mentoring young professionals.More...
Stephanii Ngaloni
Investor Engagement Professional@Sodali & Co
Verified
With 15+ years in Customer focused roles within various industries, Stephanii has acquired the skills for customer satisfaction, great communication, negotiation and effective time management just to name a few. These allow her to go above and beyond in her role, never miss deadlines and exceed KPIs.
Currently Stephanii plays a pivotal role in Sodali & Co as an Investor Engagement Professional. Her role is crucial in educating shareholders about their rights, responsibilities and the company's financial performance. She also ensures customer satisfaction by addressing their queries, resolving their issues and improving overall customer service. Her work contributes significantly to the company's shareholder relations and customer retention, ultimately impacting the company's reputation and profitability.More...