Zoomin Groomin continues to experience positive growth, with an increase in both new customers and retention of existing ones. Our mobile pet grooming services remain popular, especially among the busy professionals demographic. We've expanded our service areas to new locations, contributing to a revenue increase. However, competition is growing, requiring us to innovate and improve our services. Our customer satisfaction rate remains high, but there are areas, like appointment scheduling and service speed, that need improvement. We're investing in new technology to streamline these processes. Employee turnover rate has slightly increased; we're addressing this through enhanced training and benefits. Overall, the company is in a strong position, but there are opportunities for improvement and growth.More...