I am a seasoned professional in customer success, project and program management, with over 25 years of multi-industry experience. I have a proven track record in leading and developing high-performing customer success teams, and as an autonomous individual contributor.
I am customer-obsessed and have a strong EQ, but - in short - I can get 'stuff' done, whether it be change management (hearts and minds) or delivering strong written communication or copy.More...