Marcela Gonzalez is a dynamic and personable hostess with over eight years of experience in the hospitality industry. Known for her exceptional communication skills and keen attention to detail, she has consistently enhanced guest experiences at the prestigious Mandarin Oriental Barcelona restaurant. Marcela's ability to anticipate guest needs and coordinate seamlessly with her team has contributed to a 20% increase in customer satisfaction ratings. Fluent in both English and Spanish, she is adept at creating a welcoming environment for a diverse clientele, making her an invaluable asset to any hospitality team.
Besides hospitality, Marcela has worked as a sales assistant B2C for over two years learning new skills and elevating the company client’s trust up to 40%.More...