Visionary technology leader with 20+ years' experience driving business transformation, operational excellence, and service innovation across Africa. Proven record of shaping and executing enterprise-wide IT strategies, leading digital enablement, data & analytics programmes, and building high-performance IT organizations in complex, matrixed environments. Adept at aligning technology with business goals, fostering innovation, and driving measurable business impact. Deep experience in M&A integration, cyber recovery strategy, AI/ML in service performance, and leading large-scale IT operations (>2,600 FTE).More...