I’m a technical support and implementation specialist with experience in SaaS platforms, client onboarding, and software configuration. Over the past few years, I’ve worked with companies like MRI Software and Banyan Technology, where I supported clients through implementations, troubleshooting, and integrations across multiple product lines.
Currently, I coordinate facility services at Engelke Facility Solutions, managing HVAC and repair programs across more than 100 locations. I’m skilled in tools like Salesforce, Jira, Corrigo, and Smartsheet, and I enjoy digging into SQL and data to help solve problems.
I’m passionate about technology and customer success, and I’m looking to continue building my career in technical support and implementation roles within the software space.More...