Senior Business Intelligence Analyst with 8+ years of experience designing scalable data solutions, dashboards, and analytics pipelines. Strong expertise in Tableau, Alteryx, Power BI, and SQL, with a focus on transforming complex data into actionable insights for business decision-making.
Proven experience working with global clients such as Walmart Inc. and PMI International. Skilled in cloud environments (AWS, GCP), data modeling, and end-to-end ETL/ELT processes. Comfortable working in remote, agile, and fast-paced environments.More...
Jhonathan Moreno Loaiza
Coordinador de servicios@Soluciones Fourgen
Verified
Profesional en Sistemas y Telecomunicaciones con experiencia dirigiendo operaciones de servicio, gestionando equipos técnicos de alto desempeño y asegurando el cumplimiento de indicadores clave (KPI, SLA, productividad y experiencia del cliente).Coordino actividades técnicas y operativas, realizo análisis y seguimiento de métricas, priorizo casos críticos, mantengo comunicación estratégica con clientes internos y externos, y garantizo estabilidad operativa mediante la gestión eficiente del backlog y los flujos de servicio. También lidero iniciativas para fortalecer el trabajo en equipo y la mejora continua. He logrado estabilizar operaciones criticas, mejorando la experiencia del cliente final, optimizando el comportamiento del backlog y consolidando equipos más cohesionados, colaborativos y orientados a soluciones de valor. Competencias Clave: Gestión de ServiciosKPI; SLA Management Gestión de Incidencias Coordinación de Equipos Atención a Clientes Mejora Continua Customer Experience (CX)Backlog Management Comunicación Efectiv aOperaciones de Servicio Ticketing / Flujos de CasoMore...
Javier Alvarado
Project Manager@Orbeon Dynamics
Verified
Senior Project & Program Manager (PMP®) with 15+ years of experience leading digital, ERP, cloud and transformation initiatives across LATAM, the U.S. and Europe.
I specialize in turning strategy into execution: structuring delivery, aligning stakeholders, managing risks, and ensuring predictable outcomes in complex, multi-team environments.
I’ve led cross-functional teams, vendors and global programs, supporting scale-ups and enterprises with governance, PMO, service delivery and operational excellence.
Open to remote, global projects where execution, clarity and results matter.More...
Johana Puerta
RPA Developer@Accelirate Inc.
Verified
Experienced IT Professional (+15) participating in Technology projects in distinct roles (business analyst, designer, developer, tester, and technical Lead). 6 years of experience as Team Leader. Last 4 year dedicated to RPA projects and Methodologies using different tools and techniques to automate different kind of business purposes and kind of processes for diverse types of industries.More...
Andres Henao
Systems Engineer@Algartech
Verified
Andres Henao, as a Systems Engineer at Algartech, plays a pivotal role in managing, maintaining, and improving the company's IT infrastructure. He is responsible for ensuring the smooth running of computer systems and ensuring users get maximum benefits from them. His tasks include installing and configuring software and hardware, managing servers and technology tools, setting up accounts and workstations, and troubleshooting issues and outages. He also ensures the security and efficiency of IT infrastructure, updates systems with new releases and models, and develops expertise to train staff on new technologies. His expertise greatly contributes to the overall operational efficiency of Algartech.
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