He spent more than 11 years in business processing outsourcing industry focused on customer experience, team management and handling business critical projects and large-scale operations for multinational organizations. He has an extensive experience in maintaining and building strong client and customer business relationships, creating procedures and developing comprehensive operational, training and quality processes that enable the business to function and perform per client standards. He was the Client Experience Manager at Healthera.AI. A company that aims to help the healthcare sector around the world by developing the best software with advanced software algorithms such as artificial intelligence. It focuses on improving the efficiency of Financial Technology (Fintech) solutions for the Healthcare industry in any way possible. He is now an Executive Operations Manager @QuezMedia.More...