I’m a Senior Operations and Service Delivery leader with nearly 20 years of experience in telecommunications and BPO, including leading large-scale offshore operations for Australian telco accounts.
I specialize in scaling teams, improving service consistency, and aligning offshore delivery with client expectations. I’ve grown operations from 45 to 450+ employees while strengthening performance, leadership capability, and customer experience outcomes.
I’m currently exploring opportunities where I can contribute to strategic operations, service delivery transformation, and high-impact customer operations leadership.More...
Christopher Natan
Full Stack Developer@EMAPTA
Verified
I help companies grow, scale, and skyrocket their products and services by leveraging deep expertise in full-stack development, AI solutions, and cloud architecture. I specialize in JavaScript, TypeScript, Angular, React, Node.js, NestJS, and cloud platforms (AWS, GCP), with a strong focus on AI-driven development, automation, and scalable architectures.
I have successfully delivered enterprise-level applications and AI-integrated solutions for global clients, driving digital transformation and business innovation. My key strengths include:
+ AI Development & Automation: Designed and implemented AI-powered applications, integrated natural language processing, machine learning models, and automation workflows to optimize operations and create intelligent user experiences.
+ Cloud & Infrastructure Expertise: Configured, optimized, and advised on AWS, GCP, and data orchestration tools (Dagster) for high availability and performance.
+ Architectural Leadership: Built microservices, serverless systems, and event-driven architectures for high-traffic, mission-critical platforms.
+ Innovation-Driven Growth: Recommended and deployed cutting-edge technologies to accelerate time-to-market, improve system reliability, and enhance user engagement.
I am passionate about AI development, automation, and modern cloud technologies, helping businesses stay competitive and future-ready in an evolving digital landscape.More...
Apple Avila
Account Management Specialist@EMAPTA
Verified
Ron Regis
Support Manager@EMAPTA
Verified
Ron Regis is a Support Manager for EMAPTA, where he leads the support team of a SaaS client. With over 15 years of experience in the tech industry, Ron excels in streamlining support processes and enhancing client satisfaction. He holds a degree in Electronics Engineering from the University of Santo Tomas and is passionate about mentoring emerging talent. Outside of work, Ron enjoys walking, playing sports and anything that has to do with computers, often cultivating skills that are also used in his career.More...
Abel Guerrero
HR Manager LATAM@EMAPTA
Verified
I’m a Human Resources Manager with over 10 years of experience leading HR strategy, recruitment, and compliance across LATAM and U.S.-based companies. My background includes driving full-cycle talent acquisition, implementing performance and leadership development frameworks, and managing payroll and labor compliance in complex, high-growth environments such as BPOs and startups. I’ve successfully built HR teams from the ground up, led regional compensation and benefits strategies, and supported cross-border operations with a strong focus on results, culture, and continuous improvement.More...
Brianna Vergara
Client Experience Manager@EMAPTA
Verified
Almond Casones
Systems Engineer
Verified
With over 25 years of experience in the IT industry, both local & foreign sites. Have proven leadership in systems & people management. An employee awardee & a former trainer of the ITIL standards across the lines of businesses of a firm. A service-oriented person & who always seeks quality throughout all his work.More...
Pat Leonador
Principal Software Development Engineer
Verified
Results-oriented technical specialist with over 9 years of experience in software development, specializing in outsourcing, offshoring, and research industries. Skilled in translating complex business requirements into scalable, high-performance software solutions, I excel in implementing industry best practices, adopting modern technologies, and leveraging agile methodologies to optimize application performance. A highly analytical and dedicated programmer, I thrive in collaborative environments, consistently delivering impactful results while fostering innovation and streamlining development processes. Experienced in leading diverse teams, including members from the Philippines and Sri Lanka, I am committed to advancing business goals through technical excellence, strategic problem-solving, and a hands-on approach to deliver impactful and high-quality results.More...
Yvonne Marie Pajuyo
Admin & Support Specialist@Miller's Consulting Services
Verified
Versatile and detail-oriented virtual assistant with over 10 years of experience providing executive, legal, and administrative support. Adept at managing communication channels, coordinating team tasks, executing HR functions, and creating visual content. Proven track record in remote roles across various industries, including law, healthcare, e-commerce, and logistics. Known for my reliability, organizational skills, and ability to handle sensitive information with discretion.More...
Shaira Cadayona
Executive Assistant
Verified
Executive Summary:
In the past month, our company has seen significant growth in customer base and revenue. Our marketing strategies have been successful in attracting new clients, while our customer service team has been effective in retaining existing ones. Our latest product launch was well-received, exceeding sales expectations by 15%.
However, there are challenges in operations and logistics due to the surge in demand. There is a need for increased efficiency and possibly, expansion of the operations team.
The employee satisfaction survey showed positive results, but there are areas for improvement in terms of work-life balance and career development opportunities. Employee turnover rate has decreased by 10% compared to the previous quarter.
For the next quarter, the focus will be on improving operational efficiency, addressing employee concerns, and exploring new market opportunities. We will also be preparing for the annual audit and the development of next year's strategic plan.
Overall, the company is in a strong position, but there are areas that require attention to ensure sustainable growthMore...
Katrina Mendoza
Digital Marketing Manager@Self Employed Remote Worker
Verified
🖥️ social media management
📱 content production
💻 course creation & implementation
🌐 website designMore...
Jodea Pearl Abalos
Freelancer@Azriel VAs
Verified
Jodea Pearl Abalos is a dedicated freelancer at Azriel VAs company. With a strong focus on providing quality virtual assistance, she has demonstrated exceptional skills in managing tasks in a remote environment. Her work primarily involves offering administrative support, handling client communication, and managing schedules. Her commitment to delivering high-quality work, coupled with her ability to adapt to various tasks, makes her an invaluable asset to the company.More...
I'm a highly skilled professional with expertise in bookkeeping, accounting, and financial analysis. My comprehensive understanding of financial systems and excellent analytical skills makes me a key asset to any organization. I am proficient in managing financial records, preparing reports, and analyzing data to provide accurate and current financial information. I excel in identifying and resolving discrepancies, ensuring compliance with financial regulations, and providing strategic financial recommendations. My abilities in financial forecasting and budgeting, coupled with my strong attention to detail, position me as a valuable contributor to financial decision-making processes.More...