Executive Summary:
Santosh Patnaik, as a Major Incident Manager at Elric Soft Pvt Ltd, you have been instrumental in managing and resolving major incidents that have significantly impacted business operations. Your effective coordination with the technical teams and stakeholders has ensured minimal disruption to services. Your ability to quickly identify, analyze, and resolve issues has greatly improved the company's incident management process. Under your leadership, the company has seen a significant decMore...