I am Constance Vassell, a retiree who is seeking a part time job.
As a professional, I worked as a
- Computer Programmer using COBOL, UNIX, RPG-400
- UNIX Administrator
- Computer Operator (Data Entry)
- IT Administrator (Managing a department responsible for Customer Service
- Help Desk Support
- Desktop Support (laptops/desktops)
- Change Management (promoting software to the production environment)
- Managed the Off Site Storage Facility (stored customer backups)
I also managed a Quality Assurance (QA) Unit which was responsible for testing software to ensure they met with the quality standards defined by the customer and company.
Achievements
Organised the QA Unit by
- introducing standardised reporting procedures
- introduced organized electronic filing
- introduced the annual celebration of Customer Service Week celebration in the company
- All the Help Desk Staff were certified as Customer Service Agents
Skills
- Creating documentation
- User Manuals
- Contracts/Addendum to contracts
- Operating procedures
- Minutes of meetings
- Using Microsoft Office Tools
- Using Google Tools
- Teaching how to use office productive tools in the work environment
- Typing
- Data EntryMore...