EH
Edition Hotel
Company Employees
Otty Baez
Guest experience @Edition Hotel
Verified
The Edition Hotel company continues to strive for excellence in providing outstanding guest experiences. The key focus areas include maintaining high standards of cleanliness, enhancing personalized services, and implementing innovative technology for seamless operations. Guest feedback has been predominantly positive, indicating satisfaction with the hotel's amenities and services. However, there have been some concerns regarding the speed of service at peak times. To address this, we recommend implementing a more efficient system for managing guest requests during high occupancy periods. Overall, the company's commitment to guest satisfaction remains strong and we are confident in our ability to continually improve and adapt to meet our guests' evolving needs.More...